1. INTRODUCTION
  2. Your use of AtayebAlJabal.com indicates your acceptance of the terms and conditions outlined herein. If you do not consent to all the terms and conditions outlined on this page, we kindly request that you refrain from using the Loubnany.Com website.

    The following definitions are pertinent to the understanding of these Terms and Conditions, Privacy Statement, and Disclaimer Notice, as well as any agreements:

    • "Client," "You," and "Your" pertain to the individual accessing this website and accepting the terms and conditions established by the Company.
    • "The Company," "Ourselves," "We," "Our," and "Us" collectively refer to the entities associated with the ownership and operation of the "Loubnany" Site. Paragon Business Improvement is the registered owner, recognized as a limited liability company in Lebanon under license number Beirut 1005759, situated at 1499 Beirut Digital District, Nassif Al Yazigi Str., Floor 1, Beirut – Lebanon.
    • "Party," "Parties," or "Us" encompass both the Client and Ourselves or either the Client or Ourselves individually.
    • The terminology employed denotes the offer, acceptance, and consideration of payment essential for facilitating our assistance to the Client. This process is executed in the most suitable manner, whether through formal meetings of predetermined duration or any alternative means, with the explicit goal of meeting the Client’s requirements in terms of the Company’s provided services/products. These activities are conducted in compliance with the prevailing laws of the Republic of Lebanon.

    Any utilization of the aforementioned terminology or other words, whether in singular, plural, capitalized, and/or gender-specific forms, is treated as interchangeable and signifies the same entities or concepts.

  3. ORDER ACCEPTANCE
    • Supplier Details: Each product showcased originates from specific local Lebanese sellers.
    • Order Confirmation: Acceptance of your order is confirmed in writing, usually through email or mobile messaging.
    • Payment Procedures: Placing an order authorizes us or our designated third-party payment processor to process your credit/debit card details. Payment is primarily accepted in USD.
    • Cancellation Policy: You reserve the right to cancel your order until the shipping phase. However, under certain circumstances, including non-payment or attempts at bulk purchases, we may cancel your order.

  4. DELIVERY OF YOUR ORDERS
    • Delivery Costs: Clearly displayed on the website during the checkout process.
    • Delivery Date: Anticipated delivery date communicated on the website.
    • Delivery Delays: In case of delays due to factors beyond our control, we promptly notify customers. Unsuccessful deliveries prompt contact for further instructions.

  5. RETURN AND REFUND POLICY
    1. Returns
      1. 1.1. Eligibility and Timeframe
      2. Our return policy allows you to return items within 3 days of purchase. If 3 days have passed since your purchase, unfortunately, we can't offer you a refund or exchange.

      3. 1.2. Conditions for Eligibility
      4. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original sealed packaging.

      5. 1.3. Non-Returnable Items
      6. Certain items are exempt from being returned. These include:

        • Perishable goods (partially consumed food, food with open packaging, expired food).
        • Gift Cards.
        • Discounted Purchases.
        • Free Items with Purchases.
        • Items from Bundle Deals.
        • Flowers or Cards with your purchase during holidays (e.g., Mother’s Day).

      7. 1.4. Additional Non-Returnable Items
        • Products classified as hazardous materials or using flammable liquids or gases.
        • Used or damaged products.
        • Consumable products that have been used.
        • Products with tampered or missing serial numbers.

        To finalize your return, we need a receipt or some form of proof of purchase. Kindly refrain from returning your purchase directly to the manufacturer.

    2. Refunds
      1. 2.1. Refund Eligibility
      2. To be eligible for a refund, the returned product must meet the following criteria:

        • The product is unused, in original unbroken packaging, and includes all tags and labels.

      3. 2.2. Refund Process
      4. Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed based on the payment method utilized, outlined as follows:

        • For cash-on-delivery transactions, the refund will be processed via online money transfer methods.
        • In the case of credit/debit card payments, the refund will be credited back to the respective credit/debit card.

      5. 2.3. Refund Exclusions
      6. We reserve the right to deny a refund if:

        • The returned product does not meet the eligibility criteria.
        • The return was not initiated within the specified timeframe.
        • The product shows signs of use, damage, or alteration.
        • The return is for sale items (only regular-priced items may be refunded).

      7. 2.4. Late or Missing Refunds
      8. (For this clause, you need to decide if there will be a payment gateway or only cash upon delivery.)

        If you haven't received a refund, first check your bank account. Then contact your credit card company, and finally, contact your bank. If the issue persists, please contact us at [email protected]

    3. Exchanges
    4. We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] or a WhatsApp message on +961 81 963 530 and send your item to HEXA Coworking Soace, The Spot Mall, Choueifat.

    5. Gifts
      1. 4.1. Gift Returns
      2. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

      3. 4.2. Non-Gift Returns
      4. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and they will find out about your return.

    6. Shipping
    7. To return your product, you should mail your product to HEXA Coworking Space, The Spot Mall, Choueifat. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

  6. WARRANTY AND DEFECTS
    1. Warranty
    2. A warranty will be provided by the manufacturer or the merchant, not by the Site. The terms and conditions of the warranty are defined by the owner of the goods.

    3. Warranty Claim
    4. You may contact us through email, social media, or live chat on the Site.

  7. WARRANTIES, REPRESENTATIONS & UNDERTAKINGS
    1. General Warranties and Representations
    2. You warrant, represent, and undertake that:

      • You shall fully comply with all applicable laws, statutes, and regulations.
      • You have full power and authority to enter into these Terms of Sale.
      • If you purchase a product on behalf of a business entity, you represent that you are authorized to act on behalf of such business and bind the business to these Terms of Sale.

    3. Site Service Disclaimer
    4. Our services are provided on an “as is” basis without representations, warranties, or conditions of any kind. We disclaim all warranties, conditions, and representations of any kind, whether express, implied, or collateral.

    5. Sole Remedy
    6. The warranty in clause III.1 will be your sole and exclusive remedy under these Terms of Sale.

  8. LIABILITY
  9. The Terms of Sale do not limit or exclude liability for fraud, death, or personal injury caused by negligence. In no event will we be liable for specific damages, and our liability is limited. If certain clauses are deemed unenforceable, total liability will be limited.

  10. Other General Sale Conditions
    • Governing Law: These Terms of Sale are governed by the laws of the Republic of Lebanon.
    • Dispute Resolution: Disputes not resolved within 45 days can be referred to arbitration under the Republic of Lebanese court rules.
    • Third Party Rights: Persons not party to these Terms of Sale cannot enforce their terms.
    • Relationship of the Parties: These Terms of Sale do not create a partnership or joint venture between parties.
    • Further Assurances: Both parties commit to doing what is necessary to implement these Terms of Sale fully.
    • Assignment: These Terms of Sale are binding on the parties and their successors, and assignment requires our prior written consent.
    • Entire Terms of Sale: These Terms of Sale constitute the entire agreement and supersede all prior agreements.
    • Amendment: These Terms of Sale can be modified by us at any time, with changes becoming effective upon posting on the website.

  11. COOKIES
  12. Cookies are employed to enhance user experience, following the privacy policy.

  13. LICENSE
  14. Vendors own intellectual property rights for material published on their pages. The site's design, logo, and content are the property of Paragon Business Improvement.

  15. HYPERLINKING TO OUR CONTENT
  16. Organizations may link to our website based on specific criteria outlined in the Terms. Approval is required for link requests.

  17. IFRAMES
  18. Frames around our web pages or techniques altering the website's visual presentation are not allowed without prior approval.

  19. RESERVATION OF RIGHTS
  20. We reserve the right to request link removal and amend terms at our discretion.

  21. REMOVAL OF LINKS FROM OUR WEBSITE
  22. We may consider removing objectionable links upon request.

  23. CONTENT LIABILITY
  24. We are not responsible for content on external websites linked to us. However, we reserve the right to address objectionable content.

  25. DISCLAIMER
  26. All warranties are excluded to the maximum extent permitted by applicable law. Certain liabilities are not limited under applicable law.

  27. CONTACT US
  28. If you have any questions about these Terms or our practices, please contact us at [email protected]

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